12/30 - we are having a payment processor error when users go to the checkout page. We have a support ticket in and might not have resolved until we are back on 1/3/26.
Have a question? Need help? Fill out the form below and we'll get back to you as soon as possible!
You can email us at customercare@downlite.com or give us a call M-F, 10 AM to 4 PM EST 1-833-349-0999.
p.s. Having trouble checking out? It is likely because your cache is old and causing the payment security system to have issues. Simply open a new incognito window on the chrome browser (CTRL+SHIFT+N). This opens up a brand new browser with no history - then simply add your cart items again and checkout.